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Featured Jobs

  1. Customer Support Engineer

    Lexington, MA
    Customer Support Engineer, you will be responsible for supporting customers--specifically, the IT...
  2. Sales Customer Support Specialist

    Orlando, FL
    Job Description Job Title:               Sales Customer Support Specialist Reports To...
  3. Customer Support Representative

    Draper, UT
    customer service in a fast paced environment * De-escalate calls while delivering difficult messages to...
  4. Customer Support Engineer

    Lexington, MA
    Customer Support Engineer, you will be responsible for supporting customers--specifically, the IT...
  5. Sales Customer Support Specialist

    Orlando, FL
    Job Description Job Title:               Sales Customer Support Specialist Reports To...

Browse Resources

  • Blog | Off Center

    This blog is presented by Greg Levin. He has been researching, writing about and evaluating contact centers and customer care since 1994. He was also ...

  • Sound Telecom Blog

    Sound Telecom is a leading provider of 24 hour Telephone Answering, Call Center and Business Voicemail Services serving customers throughout the Unite...

  • Bill Quiseng | Customer Service Blog

    The author of this blog is Bill Quiseng, and here's a little bit about it in his own words: "This blog, along with my Facebook and Twitter pages, o...

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