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Client Service Associate- Will Train Calgary 2099163


  • NetHire
  • 01/19/19
  • Canada
  • confidential / Yearly
  • Full-Time
The Client Service Associate (CSA) is responsible for creating and maintaining professional relationships with our clients and customers by providing exceptional service to both. In this role, our Client Service Associates are expected to mirror our corporate vision, mission and values through their day to day interactions and success with brand campaigns. We are a rapidly growing business and have built a reputation of offering our clients a more personalized approach for their advertising needs. As a CSA, you will report directly to the Office Manager. This is an entry-level position in an industry with unlimited possibilities.
Responsibilities:

Provide excellent Customer Service
Maintain high quality standards for all Customer Service interactions
Basic data entry and use of tablet technology
Build rapport with a variety of customers
Provide detailed information regarding our clients
Professionally represent our company
Uphold company values and philosophy
Attend in-office meetings
Report to Office Manager
Collaborate with peers
Compensation:

Guaranteed, competitive hourly wage paid weekly
Comprehensive bonus structure in addition to hourly wage
Endless opportunities for advancement and career progression
Paid, ongoing training
Promotion structure based on merit
Travel opportunities, if desired
Monday-Friday flexible schedules
Supportive management team and mentoring
Requirements:

High School Diploma or equivalent, at the minimum
Customer Service/Sales/Marketing experience an asset but not required
Must be 18+ years of age
Fluent in both written and verbal English
Legally permitted to work in Canada
Strong interpersonal skills
Possess a positive attitude and professional demeanor
While we welcome all applicants, only select candidates will be contacted for an interview. Thank you for applying!

Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Alberta, AB, Chestermere, Langdon, De Winton, Bragg Creek, Cochrane, Airdrie, Strathmore, Crossfield, Carstairs, Black Diamond, High River, Okotoks, Midnapore, Silver Springs, Canmore, Banff, Brooks, Drumheller

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