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Customer Service Representative


  • Global Channel Management, Inc
  • 04/27/21
  • Jacksonville, FL
  • 32256
  • 15 / Hourly
  • Full-Time
Must be able to work either of the shift below: 10:30am 7:00pm 11:30am 8:00pm 12:30pm 9:00pm
Customer Service Representative needs call center experience
Customer Service Representative requires:
Call center experience preferred.
Excellent communication skills.
Basic knowledge of computer applications. This is a work from home position.
Must have Internet Service (cannot connect via WIFI); must have modem connection o Home computer, monitor and headset that will allow agent to answer calls o Allow Client required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls)
Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.

Customer Service Representative duties:
Answer phones from potential and existing customers
Ask specific questions to determine need and then transfer to the appropriate dept.


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