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This blog is presented by Greg Levin. He has been researching, writing about and evaluating contact centers and customer care since 1994. He was also the former editor of ICMI's Service Level Newsletter and Call Center Management Review.

Browse recently posted Customer Support jobs

  1. Technician, Ntwk Ops Ctr (Engineering Customer...

    Snoqualmie, WA
    Job Description: NETWORK OPERATIONS TECHNICIAN (Engineering Customer Support) T-Mobile is looking...
  2. Customer Support Technician

    Stony Point, NC
    looking for someone to answer phones, respond to emails and helps with chat support. Must have...
  3. Customer Support Representative

    Draper, UT
    customer service in a fast paced environment * De-escalate calls while delivering difficult messages to...
  4. Technician, Ntwk Ops Ctr (Engineering Customer...

    Snoqualmie, WA
    Job Description: NETWORK OPERATIONS TECHNICIAN (Engineering Customer Support) T-Mobile is looking...
  5. Customer Support Technician

    Stony Point, NC
    looking for someone to answer phones, respond to emails and helps with chat support. Must have...
  6. Customer Support Representative

    Draper, UT
    customer service in a fast paced environment * De-escalate calls while delivering difficult messages to...
  7. Customer Support Engineer

    Lexington, MA
    Customer Support Engineer, you will be responsible for supporting customers--specifically, the IT...
  8. Customer Support Agent

    Rexburg, ID
    Our Customer Support Agent will serve our customer base by efficiently routing all incoming and...
  9. Customer Support Associate

    Scottsdale, AZ
    customer satisfaction. The Customer Support Team is essential to providing superior customer service for...
  10. Customer Support Specialist

    Uniontown, OH
    Glassdoor's Customer Support Team is focused on delivering great customer experiences to the...

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